FAQ's
JUST DREAM, WE MAKE IT HAPPEN
Your dilemma. Our solution.
We have compiled some of the main questions you may have, to better prepare your stay in Belmonte. We want you to feel safe and at ease, but if any doubts persist, please do not hesitate to contact us by email or phone. We are here for you.
TheVagar is 3.5 km from the centre of Belmonte. Our country house is located in the middle of the Serra da Esperança, in an atmosphere of intense aromas, energetic contacts with mother nature and a return to the origins.
Yes, our rates include regional breakfast. Breakfast is served between 09:00 and 11:00. If you have any food restrictions, please let us know.
You can check in from 3pm.
You may check out until 12:00 am.
There is free wireless internet throughout the hotel.
Reception is open until 22h00. If you cannot arrive until this time please contact us as early as possible to ensure your check-in, at a time to be defined.
We kindly request that you check-in after 15h00. However, if there are rooms available at the time of your arrival, earlier check-in is possible, please contact us if that is your wish. You can also leave your luggage free of charge.
If you wish to hold your room after 12h00 please contact us to verify this possibility. The following additional charges may apply: until 14h00 it costs 25% of the room price, until 16h00 it costs 50% of the room price and after 17h00 it will be applied of the total room cost. You should ask the reception desk in advance if you wish a late check out.
Yes. Any laundry requests should be requested at the reception in advance.
Yes, we can book a shuttle on request.
Pets are not allowed. We are working to create the necessary conditions to welcome our four-legged friends.
Yes, the pool is free and exclusive to our guests.
Yes, we have free outdoor parking.
If the cancellation or change of the reservation occurs up to seven days from the date of booking, there will be no penalty and the total amount of the reservation will be refunded. If the cancellation or change of the reservation occurs on the seventh day or seven days prior to the date of booking, the total amount of the reservation will be lost. If the cancellation occurs during the stay or in the case of a no show, the customer will be charged the full amount of the stay.
Prepayment: a prepayment of the total amount of the reservation will be charged at any time. Booking or cancellation conditions may change according to the season.
Note: We pre-authorise the credit card provided in order to guarantee the booking.
To change a booking, please contact us directly, email: stay@thevagar.pt.
To cancel a booking, please contact us directly, email: stay@thevagar.pt.
TheVagar offers its guests the possibility of charging their electric cars during their stay in accommodation. This service is subject to availability and requires an appointment. A charge of €25 per 4-hour charge applies to the service.
TheVagar declines all responsibility for damage to parked vehicles and for damage to vehicles due to misuse or poor handling of the equipment.